Policies - Procedures

Become familiar with our detailed Policies and Procedures.

 

 

Latest Promotions

RUNNING SALE

Read all about our current sale and other news events.

Click here for details on our Newsletter Page.

 

COUPONS

This Month's Coupon Book just posted - good through end-of-month!
Click here to print and clip our latest coupons.

Store News

CUSTOMERS!

Shop at our incredible new storefront at The Village at Leesburg!


Click here for our Customer's Page.

 

CONSIGNORS!


Consign with Frilly Frocks!

Read current information about consigning with us and the season(s) we are currently accepting.


Click here for details on our Consignor's Page.

 

Notes·Events

 

Store Policies and Procedures

Return Policies


Non-discounted children's clothing IS returnable within seven (7) days with tags and with the original store receipt. A non-expiring CREDIT VOUCHER will be issued for ALL RETURNS.


NON-RETURNABLE ITEMS INCLUDE:

  • Children's Formals

  • Ladies' Clothing

  • Accessories

  • Discounted Items (Includes the use of coupons)

Remember... Our Credit Vouchers have no expiration date! Just bring it along to any future visit to our store!


Consignor Store Credit

Consignors are invited to use the credit within their accounts to purchase items at Frilly Frocks. This request must be made to the Frilly Frocks' cashier prior to checkout.


Wish List Policy

If you have an interest in an item not currently in our store, you are invited to fill out our Wish List Request Form, identifying your item (s) of interest. We will call you if we receive your requested item. For your convenience, the Wish List Request Form is also available via the Customer's Corner tab.